The PM Package

Our Full Residential Property Management Package

The following is a brief discussion of what is included in our Full Residential Property Management Package

DILIGENT PLACEMENT:  Property managers accept calls and inquiries regarding your home.  They arrange appointments and coordinate showings of your property.

We have an impressive track record in placing quality tenants.  We believe the most important part of professional property management is finding a qualified tenant for your home.

Carolina Forest Rental Properties marketing program is one of the best in Myrtle Beach.  Most important is our reputation.  We are known for quality homes and professional management practices.  Promotion efforts may include media advertising, rental brochures, signs, flyers, and our web site.  We receive many inquiries by e-mail and have custom software that matches tenants with available homes.

Overview of Marketing Resources

*Classified Ads
*Yellow Pages.com
*Broker Referrals
*Competitive rents
*Office Open Mon-Fri
*Our Web-Site & e-mail
*Professional Yard Signs
*Full-time Leasing Agents
*Evenings and Weekends by Appt.

After a potential tenant is located we conduct an extensive screening process.  This process includes credit reports, reference checks and personal interviews.  After acceptance, we complete negotiations, execute contracts, process documents and facilitate the tenant’s move into the home.

Overview of tenant Screening

*Investigate Credit
*Check References
*Check Rental History
*Pre-Lease Interviews
*Strong Documentation
*Negotiate best LeaseTerms
*Move-in Inspection Documentation
*Security Deposits & pet fees
*Verify Employment & income
*Important Information Provided to tenant

PROFESSIONAL MANAGEMENT:  Property managers collect rent, address tenant issues, periodically inspect the property and personally supervise the home.  The manager provides an “arms length” relationship between owner and tenant.  At all times, the owner’s identity will be held private.

If there is a problem, whether it is collecting rent or settling tenant disputes, we will handle the situation appropriately.  We are knowledgeable in the legal and contractual relationships involved in renting property.  If necessary, we are prepared to make a court appearance.

We employ only the most skilled and reliable maintenance personnel and contractors.

Our staff insures that maintenance personnel and contractors are not paid until all work is satisfactorily completed.

Overview of Managing the Property

*Collect all Rents
*Late Notices
*Renovation Work
*Early Terminations
*Monthly Accounting
*Owner Newsletters
*Bounced Checks
*Routine Maintenance
*Unauthorized Pets
*All Charges Verified
*Regular Inspections
*Move-Out Inspections
*Neighbor Complaints
*tenant Newsletters
*24-Hour Emergency Line

QUALITY MAINTENANCE:  Property managers supervise maintenance and subcontractor activity.

We employ only the most skilled and reliable maintenance personnel.  Property managers normally supervise necessary home maintenance.  The actual maintenance expenses for the home are the responsibility of the homeowner.  Every effort is made to control maintenance costs while maintaining the integrity and value of the property.  Problem reports are verified to eliminate unnecessary service calls.  Maintenance that is the tenant’s responsibility or fault is billed to the tenant.  All maintenance personnel are properly licensed bonded and insured.  Contractors are not paid until all work is satisfactorily completed.

MONTHLY FINANCIAL REPORTING:  Property managers provide monthly statements for your rental income and expenses.

We can handle all your accounting and payment requirements.  Income checks and property statements are processed around the 15th of the month.  Proceeds are either mailed or direct deposited each month.  A complete statement of your property account and an income statement are provided each month.  Account history is stored on-line and/or on paper for three years.  We can quickly search your records on request.  At the end of the year, we prepare a complete package for your tax preparer.  Periodically and upon request, we send information on the status of your home and the local real estate market.

Other Services

*Latest Technology
*In House Maintenance
*Licensed, Bonded & Insured
*Monthly Operating Statements

MANAGEMENT FEES:  We charge 10% of gross monthly income. We charge no upfront fees, no re-rent fees and we do not take the first month’s rent as a fee. These are all common charges by other Property Management Companies.

PREVENTIVE MAINTENANCE FEE: Our $25 a month preventative maintenance fee allows us to enter the property on an every-other-month basis to inspect the condition of the property and determine if any issues need to be addressed. Issues could include excessive wear-and-tear on the carpet and walls, pets that have been introduced into the property and other issues that may reduce the rentability and condition of the property. If we find an issue, we are able to address the problem with the tenant immediately, instead of waiting until they vacate the property and we attempt to locate them.